Login to your ABC account


Forgot your password?

Please enter the email-address (or username) you've signed up with…

Password reset link sent…

We've sent an email to email. Please follow the instructions in it to set your new password

Reset your password

Please enter a new password for your account…


Corona Virus Update

Information for Customers

Both stores are open for limited browsing and collection of special orders, during opening hours.

We expect customers to follow the official RIVM guidelines: stay at home if you have symptoms, and keep 1,5m distance from other persons.

Please note that we take electronic payments only.

Information for Customers

Contact & Info

About ABC
About Us
Press Resources


There are no openings at the moment.

However, you are welcome to send your CV and a cover letter to work@abc.nl.

  • A proper command of the Dutch language is required.
  • Our stores are open 7 days a week.
  • Working in both stores, or external events is occasionally expected.



Contact Us

ABC Amsterdam

020 625 5537

ABC The Hague

070 364 2742

ABC Pop-Up Amstelveen

020 737 0801

Customer service

info@abc.nl - General store or order enquiries.

EBM - Self‑Publishing

betty@abc.nl - Amsterdam


events@abc.nl - General event enquiries.

Magazines Teams

mags@abc.nl - Amsterdam
dhmagazines@abc.nl - The Hague

Marketing & PR

press@abc.nl - Also see our press resources.

ABC Treehut

Renting the Treehut for events is no longer possible. For more information regarding the ABC Treehut, please contact us at treehut@abc.nl .


sponsor@abc.nl - Please read the Sponsorship Policy before contacting us.



Contact Us

Our Locations

ABC Amsterdam

Spui 12
1012 XA Amsterdam
The Netherlands

All floors are accessible via the lift.

Walk: about 15 minutes from Central Station.

Tram Stop Spui: 1, 11, 12
Tram Stop Rokin: 4, 14
Metro Stop Rokin: line 52

ABC The Hague

Lange Poten 23
2511 CM The Hague
The Netherlands

Only the ground floor is accessible.

Walk: about 10 minutes from Central Station.

ABC Pop-Up Amstelveen

Stadshart Amstelveen (mall accessibility info)
Binnenhof 27 1181 ZH Amstelveen
The Netherlands

Accessible via the mall.

Tram Stop Amstelveen Stadshart: 5, 6
A'veen Busstation: various options available.

Our Locations

Opening hours

All Opening Hours

Regular Opening Hours

Holiday & Special Opening Hours

Events & News

Upcoming Event List

Trade-In Days


ABC Mailings

You can subscribe to our ABC Mailings on most pages of the site, or select your favorites from all the subjects via this link.

Regular Mailings: general store and event information.

Please note that, from 2020, we are combining the "Events & News" into one mailing.

  • Events: Listing of ABC related events in both cities. View our upcoming events list.
  • News: Book related news: new titles, ABC Blog highlights, special events and competitions. Once in a while we'll send you an extra mailing with special news and offers.
Irregular Mailings
  • Press Releases: Newsworthy events or store news.
  • Schools: Related to our Schools Program which promotes "English for Dutch Kids".
  • Bargains: New bargains available at either store.
ABC Mailings

Social Media
ABC Blog    Facebook    Flickr    Hebban
Instagram    LinkedIn    Twitter    Youtube


Schools & Libraries
ABC Schools Program

School and Library Discount

Whether you have a list of titles or prefer to select them directly from our shelves, the Special Order Department will help you to fulfill your order.

These orders automatically get a 10% discount.

Send your order or inquiry to info@abc.nl

School and Library Discount

Self‑Publishing with Betty
Guidelines & FAQ

Self‑Publishing Pricing

Price Per Book
  • 40 to 179 pages: € 3.50 + 5 cents per page
  • 180 to 200 pages: € 12.50
  • above 200 pages: € 12.50 + 5 cents per page above 200 pages
Initial Upload Fee
  • € 15.00 * for the first file upload, including 3 updates. (does not include sample copy)
  • € 25 * ISBN supplied by ABC (AnyBook Press) and upload onto www.abc.nl
  • € 25 * for minor formatting adjustments (time permitting, please ask in advance)
International Sales
  • Your book will be uploaded to the EBM International Network
  • Requires a Basic upload first (see above)
  • € 12.50 * handling (for initial upload & per update)
Please Note:
  • Prerequisite: Both files are supplied print ready.
  • To sell via ABC, an ISBN is required.
* discounts do not apply for these elements
Self-Publishing Pricing

Other Services

Books for Your Interior Design

The American Book Center offers the following services to hotels, cafes and any other business planning to decorate its spaces with books:

  • English language books for interior decoration, be it hardcover, softcover, coffee table books, etc - from small to very large quantities.
  • the right selection for your location, chosen by knowledgeable booksellers, whatever the topic might be: travel, fashion, photography, general literature, business etc.
  • a discount (15-25%) for all big quantity orders, starting from only 10 copies

Interested? Please contact us via marketing@abc.nl and let us know how we can support your design plans.

Books for Your Interior Design

Donations to BetterWorldBooks

Over the past few years, ABC and many of you have donated your old books to BetterWorldBooks. We can't think of a better organisation to give your old books to. To date, more than 14.000 of the books you donated at ABC, have found new homes.

BetterWorldBooks has raised millions of dollars for literacy, saved millions of books from landfills, created jobs for hundreds of people, and provided wonderful books to millions of readers worldwide. The story is still being written, and you can help write it.

So, if your shelves are overflowing and there are books that you no longer want to keep but will make excellent reads for someone else - put them in the BetterWorldBook boxes in our stores!

Donations to BetterWorldBooks

Sell Your Books on Consignment

This is a service for local self‑published authors who would like to sell their books via ABC.

  • Complete the "Option for Consignment" form. (download as .doc or .pdf)
  • Include all your contact information and as much product information as you have.
  • Bring a sample copy of your book and the "Option for Consignment" form to either store and leave it with/for the buyer of the section for review.
  • The buyer will take a look at it and decide whether to add it to their selection.

  • If accepted, ABC will keep the sample copy for display and administration purposes.
  • The sample will not be remitted.
  • ABC will make a consignment contract with you for 3-5 copies. (download example contract .pdf)

  • The contract runs for 90 days and you receive 65% of the net price per copy sold.
  • ABC will add the book to the product database, display it in the appropriate section and recommend it on the site.

  • At the end of the consignment period, you will receive payment for the books sold.
  • The buyer will decide whether to renew the contract depending on its sales.
  • You are responsible for the delivery and return costs.

If sales are very good, ABC may buy copies instead selling on consignment.

Sell Your Books on Consignment

Sponsorship Requests

The American Book Center (ABC) is committed to partnering with organizations or individuals that stimulate reading, writing and the arts. However, before you send us your request, we ask that you read our Sponsorship Policy

Them, please contact us via sponsor@abc.nl with your complete proposal.

Sponsorship Requests

You & ABC

Creating an account

You can create and account with a password during the checkout process.
If you choose not to add a password, your account is still available for in store special orders.

Creating an account

Lost/New Password

If you've forgotten your password you can request a reset link via the login form.

  • Click on the "Forgot password?" link under the green Login button.
  • Then fill in the email (or username) that is associated with your account.

  • You will receive an email at the address registered in your account with the reset link.
    Note: if your email doesn't arrive please check the 'junk email' folder or add abc.nl to the 'safe senders' list.

  • Click on the Reset your password button (or paste the link provided into your browser) to return to abc.nl

  • Enter a new password.
  • You should be logged in automatically.

Download detailed instructions here

Lost/New password

Your Profile & Order History

Once you've made an order and created an account with password, you will be able to view and update your profile.
If applicable, it includes your ABC Discount status and ABC Teacher Discount application info.

You are able to view your orders via the profile page. This includes the items ordered and the status.

In the future we will be adding the possibility to view Magazine subscriptions.

Your Profile & Order History

ABC's Privacy Policy

We have created this statement to demonstrate our commitment to your privacy, to explain how we collect information and how we use the information we collect about our website users. If you have any questions about this privacy statement please address them to info@abc.nl.

We use your information only as set out in this Policy and will not sell, rent, or pass your information on to others for marketing purposes without your consent.

This statement is subject to change at any time. The way we use any information will be subject to the privacy statement that is current when that information is gathered. Please check this page regularly to see any changes.


What Are Cookies? Our website abc.nl places tiny text files called cookies onto your computer, tablet or mobile device. This is standard practice for almost all websites. Cookies are not harmful to your computer and are an essential part of online shopping. They allow us to give you a more efficient customer experience.

We use our own cookie for technical purposes essential to the effective operation of abc.nl, particularly in relation to online transactions. As we use a payment service provider (pay.nl) all data traffic concerning payments will be securely created outside abc.nl on the website of the bank of your choice.

Beside our own cookie, ABC lets a third party cookie be set by Google in order to make use of Google Analytics. This cookie does not collect personal data, is anonymized and thus is not able to identify you as an individual customer. Using Google Analytics enables abc.nl to collect anonymous information about the browsing and shopping activities of our customers solely for internal analysis.

To enrich our website content, sometimes we may embed video content from other social media websites such as YouTube or Facebook. As a result, when you visit a page with content embedded, you may be presented with cookies from these websites. We has no control or liability over these cookies set, so you should check the relevant third party's cookie policy for more information.

We also offer a "share page" widget on some of our web pages, where content can be shared easily on the following sites Facebook, Twitter, LinkedIn and Google+. These sites may set a cookie when you are logged into their service. The American Book Center has no control or liability over these cookies set, so you should check the relevant third party's cookie policy for more information.

If cookies aren't enabled in your web browser, it will mean that your shopping experience on our abc.nl will be limited to browsing and researching; you won't be able to add products to your basket and buy them. For more information about cookies in general and how to manage them, visit www.allaboutcookies.org


When you place an order on abc.nl or in one of our stores, the information needed to complete it is transferred securely from our website or intranet to our order system. The information may consists of: first name, last name, email address, telephone number, address, zipcode and city and allows us to fulfill your order and notify you of the status of your order. During the ordering process none of this information will be passed on to any of our third-party service providers (wholesalers, shippers, payment service provider etc.). For our mailorders we use post.nl as shipper. For mailing registered parcels via post.nl it is necessary to register the name and address of the receiver in post.nl's web-based software.


The American Book Center has always emailed its mailings to emailadresses given to us on an opt-in basis and will continue to do so. If you wish to stop receiving some or all of the information that we currently send, you may amend or remove your preferences by clicking on the unsubscribe link at the bottom of our emails and following the instructions provided.

Removal of personal data

If you wish to have your personal information removed from our database, please contact us at info@abc.nl. Upon such request, The American Book Center will anonymize or remove from public view any content posted to our website.


The American Book Center's website is not intended for use by children under the age of 13. We do not knowingly collect or store any personal information from children under the age of 13. We encourage parents and guardians to spend time with their children online and to be fully familiar with the online services used by their children. If a parent or guardian becomes aware that his or her child under 13 has provided us with information without his or her consent, he or she should contact us at info@abc.nl. We will delete such information from our files as soon as possible.

last updated: May 15, 2018

ABC Privacy Policy

Discounts & Special Deals

10% off at ABC - overview

Booklover Card, Gold Card, and Teacher Discount
These are for ABC Booklovers and can be used online as well as in our stores.

55+ Mondays, CJP/BCA Docentenpas, Cultureel Jongeren Paspoort, European Youth Card, Ooievaarspas, Stadshart Amstelveen Personal Shopping Card, Stadspas, and Students (high-school and higher education)
This discount is complimentary and only applicable in store.

Schools & Libraries, ABC Favorites, and Large Quantity Orders
Special deals are available for large orders; schools and libraries always get 10% off. Our ABC Favorites are always at a special price for all.

see detailed descriptions here

10% off at ABC

Booklover Card

The Booklover Card costs € 7 and is available in-store and online (during the checkout process).

It is valid for one year from the day of purchase and the discount is immediately applicable.

Booklover Card

Gold Card

The Gold Card is for our 65+ customers and was inspired by the theme of 2008's Dutch National Book Week which was (roughly translated) "Of Old People: The Third Age and Literature".

It is free and can be obtained by registering at either store.
All we need is proof of your age.

Gold Card

Complimentary 10% Off

This discount is complimentary and only applicable in our stores.

55+ Mondays

Customers aged 55+ receive 10% off on mondays. All you need to do is show us proof of your age. We'll accept any official ID card with your date of birth.
To avoid any confusion: If you also have a valid ABC Card you will not be entitled to a 20% discount on Mondays.

CJP/BCA Docentenpas

The CJP/BCA Docentenpas has been available to teachers since 2012. (www.cjp.nl)

Cultureel Jongeren Paspoort

"CJP (Cultureel Jongeren Paspoort) offers everyone under 30 great discounts at more than 1.500 places in the Netherlands. Get your discount on cd's, at museums, movie theatres, musicals..." and also at The American Book Center. (www.cjp.nl)

European Youth Card

"The European Youth Card is packed with discounts on culture, accommodation, travel, shopping and more. Discover Europe, get useful info and participate in projects. The European Youth Card - it takes you places!" - the CJP is part of this association. (www.eyca.org)

Ooievaarspas - The Hague

Ooievaarspas is an initiative of the city council of The Hague. It gives the holder discounts on various courses, sport and cultural activities. (www.ooievaarspas.nl)

Personal Shopping Card - Stadshart Amstelveen

Available via the Stadshart Amstelveen Mall. (stadshartamstelveen.nl/loyaltyprogram)

Stadspas - Amsterdam

Stadspas is an initiative of the city council of Amsterdam. It aims to make culture, sport and recreational events accessible to those groups who run the risk of social and cultural isolation. (www.stadspas.nl)


We give discount to high-school and higher education students who can show a valid school id, enrollment papers or have access to an education facility app. Show us your Student ID card (not your 'OV' card) and you'll get the discount.

Complimentary 10% Off
Teacher Discount

ABC Favorites

ABC Favorites are (modern) classics that we highly recommend! We aim to always have them in stock and offer these titles to you at special low prices.

You can find the ABC Favorites throughout our stores and they are available for order on our ABC Favorites List.

ABC Favorites

Large Quantity Deals

Ordering large quantities (10+ copies of a single title or more than 20+ copies of multiple titles), entitles you to a discount. This also applies to books printed in store on our Espresso Book Machine.

The Discount:
Single Title
10-29 copies 15%
30-59 copies 20%
59+ copies 25%
Mixed Titles
20-49 copies 15%
50-99 copies 20%
100+ copies 25%

To avoid any confusion: Your ABC Booklover or Teacher discount is not applicable on top of Large Quanity Discounts.

Large Quantity orders can only be made via email to our Special Order department. info@abc.nl

Large Quantity Deals
School and Library Discount

Products & Ordering

Books, eBooks & Magazines
eBook Info and FAQ

Book Types & Bindings

    Hard Bindings
  • Board Book
    Great for small children, the pages of board books are made from sturdy cardboard to handle rough use.
  • Hardcover
    A hardcover book (also known within the book industry as Trade Cloth), which may or may not have a dust jacket.
  • Library Bound
    A sturdy hardcover binding produced to withstand long-term use. Most Library Bound books do not have a dust jacket.

  • Soft Bindings
  • Mass Market
    A smaller paperback, the size you often find at a supermarket.
  • Spiral Bound
    A continuous metal cord binding often used for workbooks or other "how-to" books.
  • Trade Paperback
    Usually taller, wider, with larger font, and printed on nicer paper than a mass market.

  • Other
  • Dust Jacket
    Also known as a dustwrapper (dw), the dust jacket is the (usually) decorative paper wrapper placed around a book for protection.
  • eBook
    An e-book is a book published in digital form and it is readable on the a computer or other electronic device.
  • Slipcase
    A cardboard case covered in paper, cloth, or leather, the slipcase houses a book, leaving only its spine exposed. The book may be any binding type.
Book Types & Bindings
Print On Demand

Print on Demand with Betty
Betty the Book Machine
Print on Demand FAQ

Gift Certificates

ABC Gift Certificates

The ABC Gift Certificates are redeemable on all stock and in-store services. That includes magazines, books, stationery, merchandise and food.

Do they expire?

They have no expiration date but must be dated and signed by staff to be valid.

Can I use them for online orders?

Unfortunately not, they are only redeemable in our stores.

Available denominations

Depending on the total order amount, we use a combination of the following denominations:
€ 5, € 7.50, € 10, € 15, € 20, and € 25.

How do I purchase a gift certificate?

You can buy ABC gift certificates in the store or via this email order form.
You may also call us, but will have to supply an email address for the payment link.

Our Special Order staff will fulfill your order and contact you as soon as possible.
Please note that, since this is not an automated process, it may take a little while to process.

How does it work?
  • ABC receives your information via phone or the email form above.
  • You receive an email with a link.
  • There is a standard shipping fee of € 1.95 per order.
  • Once the payment has been made, the Gift Certificates are sent to the recipient address provided.
ABC Gift Certificates

Other Gift Certificates

We accept the Nederlandse Boekenbon and the VVV Cadeaubon/Cadeaukaart in our stores and we sell the Nederlandse Boekenbon too.

Can I use them for online orders?

Unfortunately not, they are only redeemable in our stores.

Other Gift Certificates


Stock status

Our website includes all the books available to us from our distributors, but unfortunately we don't have the space to stock everything.

Our buyers keep up with trends, long-term favorites and important basic titles to stock their sections.

For a real time stock check, please call us:

ABC Amsterdam
020 625 5537
ABC The Hague
070 364 2742
ABC Pop-Up Amstelveen
020 737 0801
Stock status

Hard-to-find Books

The availability of a book - title or edition - changes with time. If it is no longer in print you may not find it on our website. Some books disappear from one month to the next. However, our staff may be able to track these books down.

"Second-hand" or "Hard-To-Find" Book Service

If you cannot find the book on our site, email us at info@abc.nl.

Supply as much information about the book as you can, especially title and author, and if you have an ISBN that is helpful too.

The quality of these books ranges from "brand new" to "scuffed" and they are priced accordingly by our supplier.
For these books you may have to pay a deposit as they are often difficult to return or too specific to sell in the store.

Hard-to-find Books

Ordering Books

Regular Orders

  • Most orders can be made via this website. You will have to make an account, and can pay via iDEAL or credit card. If the book is available you will be able to add it to the shopping cart via the detailed book page. For more info on the order process, see the Checkout Process.
  • You are welcome to call or email us to help you find the books you need.
    Amsterdam   020 625 5537   info@abc.nl
    The Hague   070 364 2742   dh@abc.nl

Large Quantity or School Orders

Ordering Books

Checkout Process

Once you're ready to make your order, click on CART

Review your order
  • Here you can delete items or change the quantity. Prices shown here are excluding discount and shopping costs are added later, if necessary.
  • When you're ready, Proceed to checkout
Your Details
  • Sign in to verify your details if you're a returning customer, or complete the new customer form if this is your first visit.
  • New customers can choose to add a password to their account.
  • You can add an alternate shipping address.
  • When you've reviewed your details, Proceed to Delivery and Payment
Delivery and Payment
  • Choose to have your order shipped to you, or to collect it from either store.
  • Payment is required for all orders that contain eBooks.
  • Select your method of payment.
  • You can review your order, and your discount and (possible) shipping fee will be visible.
  • When you've made your choices, Place order
  • You pay via your own bank (iDEAL) or a credit card (PayPal).
  • You will be redirected to pay.nl for the processing of your payment.
  • Once your transaction is complete, you will be redirected back to abc.nl
Payment Failed
  • This happens when you cancel the payment process or the payment cannot be made.
  • You can choose to revise your order or choose another payment method.
Order Confirmation
  • You will receive an email with the details of your order.
  • If you're missing emails, please check your spam folder and add our adress to your safe list.
  • eBook download link emails will be sent separately, one per eBook.
  • Find more on eBooks on our eBook Info and FAQ page.
Order Inquires
  • Contact our Special Order department, please have your order number handy.
  • 020 625 5537 or info@abc.nl
Checkout Process


Payment Options

Payment is required for all orders containing eBooks.

Payment provider pay.nl
All our transactions are processed through this payment provider. This service is kept up to international safety standards and ensures that your financial details are handled securely.

Credit Card (AMEX, Visa, Master Card) are handled via PayPal. You do not need to have a PayPal account.

Bank transfer made through your bank login via iDEAL.

Please Note: we cannot accept gift certificates for online payments. They are only redeemable in our stores.

Payment Options

Your ABC Discount

Your 10% ABC Booklover, ABC Gold Card or ABC Teacher Discount will be automatically processed if linked to your web account.

If your ABC Booklover Card card has expired, you will be able to renew it during the checkout process.

The ABC Teacher Discount is only available after your application has been approved.

Your ABC Discount

Shipping & Collection

Shipping - via Postal Service

The Netherlands - updated shipping from June 5th 2020

We offer free shipping for all mail orders above € 30 to addresses within the Netherlands.
Please note that due to the Corona virus situation, orders from our international distributors may be delayed.

To be sure, please call or email us for an estimate of the order and delivery time.
   Amsterdam   020 625 5537   info@abc.nl
   The Hague   070 364 2742   dh@abc.nl

The Netherlands

We charge standard rates within The Netherlands.

1 - 3 books € 2.50 per book.
4+ books € 10.00 flat rate.

1st magazine € 1.95.
Each additional magazine € 0.50.

Other Countries

We charge estimated shipping costs during the checkout process and amend these later so that you only pay the actual shipping costs. Our Special Order staff will let you know what the actual costs are once they are known.

view the complete country list

For the exact shipping costs, please inquire via:
020 625 5537

Shipping - via Postal Service

Same day delivery - by Courier

When tomorrow just won't do, we can generally get the book to you by the end of the afternoon.

Give us a call to check if the title you want is in stock and we will let you know what your options for same day delivery are and what the costs would be depending on speed, location and volume.

Payment happens fast and easy by iDeal, PayPal (credit card), through a link we send to your e-mail address.

If you live in or near the center of Amsterdam or Den Haag, we can send an environmentally friendly bike courier your way.

If you live further away, we can arrange a less-green-but-still-fast-courier-by-car.

For the exact courier costs, please inquire via:
020 625 5537

Same day delivery - via Courier

Shipping Countries

Shipping Countries

Collecting your order

Once an order is ready for collection you will receive an email or phone call. The orders are kept in the store of your choice (made during the order) for 3 weeks. During the summer, the period is lengthened to 4 weeks.

If you are unable to collect it within the time limit, please let our Special Order Department know. You can reply to the collection notification email, or send an email with the book/order details to info@abc.nl, or call 020 625 5537


Orders for collection are kept behind the counter on the second floor, in the White Room.

The Hague

You can collect your order from the counter at the back of the store.

Collecting your order

Order status

Order Processing

Whether inquiring at a desk, via phone, email or ordering online, staff at the appropriate department will check for availability in the store.

If the book is in stock, you will receive it as soon as possible, or be notified that it is waiting for you at the Special Order Desk at the store of your choice.

If it is not in stock we will order it from one of our suppliers.
The arrival time (in the store) depends on availability and generally ranges from 7 to 10 days. If available at a local supplier, delivery is much faster.

If the book you are looking for is (or becomes) unavailable - out of print, in reprint or sold out - you will be contacted. We also have a "second-hand" or "hard-to-find" book service.

Order Processing

Change or Cancel an order

You can do so by contacting the Special Order department.

Please refer to the order number on your confirmation email, or give as many details as possible of the book(s) in your order.

020 625 5537

Change or Cancel an order

Returns Policy

Books, if in perfect condition and with the receipt, may be returned within 8 days of purchase in exchange for a credit note. We do not give cash refunds.

Magazines, special orders, used books, calendars and cards are non-returnable. Games, audiocassettes and dvd's are also non-returnable if not in their original seal.

eBooks are non-returnable. Unless there is a problem with the file itself and this has been verified by us with our distributor.

If you received the book by mail, please contact the Special Order department for instructions. Please note that, without their approval, returns will not be accepted.

020 625 5537

Returns Policy

ABC Mailings

Stay up to date, subscribe now

View our mailings archive